About us

We understand the stresses you have to deal with, never knowing who to call. 

SterlingFM is an all in one solution for businesses who don't need a full time facility manager.
What makes us unique is that we are more than just a call centre. Each account is supplied with a dedicated manager who will be onsite for calls, when needed. This service is perfect for tasks that need to be done after hours and don't require someone from the business to stay. Our primary goal is to make your life simple and it all starts when you place a request. 

What are Facility Managers

A Facility Manager's main responsibility is ensuring that the building and its services meet the needs of the people that work in them. Facility Managers are accountable for preventative/general maintenance, cleaning, security and budgeting. As well as taking on special projects like office moves, renovations and contract management.

Our Process

You place a service request by e-mail , phone or our online portal, and you will receive a  work order number. You can track your work order by calling or online through the portal. 

Once our team acknowledges your request, we immediately take the steps needed to address your issue. We send a follow up to ensure everything is taken care of to your satisfaction. 

At the end of the month you receive one invoice with reports for work that was performed that month. 

Our Service Area

Providing service across all 10 Canadian provinces.

Who are our partners